Beauty · 3 weeks

A neighbourhood salon with a confident digital front door.

Built around consistency, care and quiet confidence — the same values the salon lives by.

Chapter 01 · The Challenge
Maison Lumen was invisible online.
A serious beauty operation, doing real work every day — but no digital presence that reflected it. Enquiries came through WhatsApp screenshots and word-of-mouth. Nothing a first-time visitor could trust in ten seconds.
Chapter 02 · The Strategy
One founder-led engagement.
We sat with the founder, mapped the actual customer, and stripped the brief to what a website has to earn on the first scroll: clarity, proof, and one obvious next step.
Chapter 03 · The Brand Identity
A quieter, more confident voice.
Type, colour and tone rebuilt from the ground up — not to look like a template, but to look like the business at its best.
Chapter 04 · Website Design
Editorial, not template.
Every section earns its place. No stock photography, no generic hero. The homepage answers what they do, why to trust them, and how to start — in that order.
Chapter 05 · Mobile Experience
Built mobile-first, always.
80% of traffic arrives on a phone. The mobile experience isn't a fallback — it's the primary design surface. Everything else scales up from there.
Chapter 06 · Launch
Live in days, not months.
Search foundations, business integrations, WhatsApp and analytics — wired in before launch, not after.
Chapter 07 · Founder's Experience
One team. One point of contact.
Founder-reviewed before delivery. No agency ghosting, no revision black holes. Fix-it guarantee, in writing.